Customer Surveys
We have developed a very flexible online Survey Generation tool called "Vision" because customer feedback can provide the Vision to drive your internal change management programs.
Vision can be used to write your own surveys, publish them online, direct online traffic via email broadcast, and view responses graphically or in a CSV file for further Analysis.
Vision also interfaces with Sugar CRM and hence may be used to auto populate your marketing database directly from your website.
Vision may be used as a stand alone product or accessed through your "CareAbout Admin Suite" when you join the CareAbout Community.
Register for a free trial via the Try IT Out link
Customer Feedback
Customer Experience Survey, branded as CE-Survey for Customer Experience or Chief Executive, is based upon Prof. Bain from the Chicago School's Net Promoter Score concept.
What is CE-Survey?
"Quite simply CE-Survey is the simplest and most powerful customer feedback tool that we have come across in 20 years of Marketing and Change Management".
To find out more please visit the CE-Survey website, or simply register opposite.
Research, Multiple Choice or Training Questionnaires
Adding a scoring mechanism to the underlying database allows you to have online access to any reporting stucture you want, with sections and sub sections. We can also add video and sliders into your questions.
Try completing the Retail Training Survey opposite, submitting the Survey returns the score by section and graphically.
Video Tutorials
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